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12-Feb-2008

URGENT, Account access may be interrupted

Dear IB Trader,

You should have recently received an IB Passcode Card or Security Device through post mail for your account XXXX. This card/device is a critical part of IB's account protection system. It appears you have not yet logged into Account Management and activated the card. In the next 36 hours, the card or device will be automatically activated and its use will be will required to access IB systems. If you have not activated your card by that time, you will no longer be able to trade or access any password controlled services from IB.

To prevent any service interruption, please log into Account Management, navigate to the User Management section, click on the Security Activation link and follow the activation instructions on that page. If you have not received a card or have any questions about this process, please call our dedicated Security Support line (203-618-4006) during US business hours or your local help desk numbers during European and Asian business hours.

Please activate your card immediately to avoid problems accessing your IB account. Activation requires only a few minutes.


IB Customer Service (Security Team)

というメールの後、ようやく2月16日にpasscode cardが到着しました。

けど、肝腎のUSDの送金ができていません。このままだと今月の買付もだいぶ遅れそうです。

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